What DUMA is
DUMA, named after the Swahili word for cheetah, is TwinFusion's AI travel concierge for tour operators. It was built for Safari Boyz and is available to any tour operator.
DUMA interviews a visitor about how they like to travel, then composes a bespoke itinerary from a live package database. Instead of a vague starting price, it returns exact per-person rates by group size, tier and season.
How DUMA works
Overview
DUMA is an AI travel concierge for tour operators, named after the Swahili word for cheetah. It interviews a visitor about how they like to travel and composes a bespoke itinerary from a live package database, with exact per-person rates. It was built for Safari Boyz and is available to any tour operator.
Who uses it
- Travellers — answer DUMA's questions about how they like to travel and receive a tailored itinerary with exact pricing.
- Tour operators — offer DUMA to their visitors, drawing on a live database of their packages.
How it works
- A visitor starts a conversation with DUMA.
- DUMA asks how they like to travel.
- It composes a bespoke itinerary from the live package database.
- It returns exact per-person rates based on group size, tier and season, rather than a starting price.
Platforms and access
- Runs on the web.
