What Baran Company is
Baran Company Ltd is a Nairobi precast concrete manufacturer. We deployed and branded an all-in-one business suite for them, built on the Geo POS engine, so that sales, stock, money and after-sales support run from one system.
Staff work in a back office covering point of sale, quotes and invoicing, inventory and purchasing, accounting, projects, HR and a support helpdesk. Baran's customers get their own portal to view and pay invoices, approve quotes, follow project progress and raise support tickets, with separate logins keeping the two sides apart.
How Baran Company works
Overview
The Geo POS business suite gives Baran Company Ltd one system for point of sale, quotes and invoicing, inventory and purchasing, accounting, projects, HR and a support helpdesk. It is a white-labelled deployment of the Geo POS engine, branded for Baran, with a separate customer portal where clients view and pay invoices, approve quotes, follow projects and raise tickets.
Who uses it
- Business owner and business manager — oversee the business from a dashboard shaped to their role.
- Sales manager and sales staff — raise quotes and invoices and make point-of-sale sales.
- Inventory manager — looks after products, purchases, suppliers, warehouses and stock returns.
- Project manager — runs projects with tasks, milestones, labour costs and files.
- Customers — use the portal to view and pay invoices, approve quotes, follow projects and raise support tickets.
Main modules
- Dashboard — sales, profit, income, expenses, stock alerts and tasks by day, month and year, shaped to each role.
- Sales — invoices, quotes, point-of-sale invoices with a cash register, subscriptions and an online page where a customer can pay an invoice.
- Inventory — products, categories, variations, units, purchases, suppliers, stock returns and credit notes, barcodes and serial numbers, warehouses and locations.
- CRM and projects — customers, client groups, promo codes, and projects with tasks, milestones, files and labour costs.
- Finance — chart of accounts, transactions, payment gateways, currencies and exchange rates.
- People — employees, HR records, attendance and to-do assignments.
- Support — tickets with threaded replies and attachments.
- Communication — internal messages, SMS, email and SMS templates, and a calendar.
- Reports — statements, statistics, charts, import and export, and backups.
How it works
- Quote to cash — staff raise a quote and email it; the customer approves it in the portal; staff convert it to an invoice; the customer pays online or staff record the payment, and the dashboards and statements update.
- Purchase to sale — a purchase order to a supplier adds stock when the goods are received; a point-of-sale or invoice sale reduces it, and stock returns adjust it either way.
- Counter sale — staff clock in to open a register, look up products, take payment and print a thermal receipt; stock and register totals update automatically.
- Support — a customer opens a ticket in the portal; staff reply and move it from Waiting to Processing to Solved, and the customer sees each update.
- Project delivery — staff create a project with tasks, milestones, labour and files; the customer follows progress and comments, and costs roll into invoices.
Integrations
- SMS and email — notifications and message templates, with automatic email reminders for due invoices and scheduled subscription renewals.
- Online payments — configurable payment gateways for invoice and point-of-sale payments; M-Pesa and cheque payments are recorded with their reference.
- Thermal receipt printers — receipts at the counter.
- PDF documents — invoices, quotes and barcode labels.
- API — an interface for connecting other systems.
Platforms and access
- Web-based, with separate logins for staff and for customers.
- Role-based access with module-level permissions across six staff roles.
- Optional two-factor sign-in for staff.
