Quickmart WhatsApp Smart ShopperCustomer-engagement orchestration demo · by Twinfusion

From “Hi Quickmart” to product discovery, offers, store, order support and repeat purchase — in one WhatsApp conversation. Customer → AI Agent → CRM → Quickmart systems → store & partner channels → follow-up → analytics. One customer. One conversation. Every Quickmart channel connected.

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Customer WhatsApp Demo

The five high-value journeys: product discovery with budget baskets, personalized offers, store finder, order support with exceptions, and human handover with context. Chat as any seeded customer.

Open simulator →
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Store-Execution AI

The second WhatsApp number — for branch managers. Outstanding customer issues, promoted items out of stock, fulfilment exceptions, and “resolve T-1042” straight from chat.

Open staff assistant →
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Management Console

Perfex-grade CRM behind the conversation: dashboard, customer 360°, conversations inbox, campaign manager with live funnels, orders, tickets, inventory alerts and AI governance.

Sign in (admin@quickmart.co.ke / demo123) →

🎬 The 7-minute demo script — 0 conversations already today

  1. Scan / message Quickmart — open the customer simulator as Wanjiku; her morning journey is already in the thread.
  2. AI identifies intent — type “I need groceries for breakfast under KES 2,000”; watch the basket build from live stock, with an out-of-stock swap.
  3. Offers & personalization — “Today's offers” shows segment-personalized deals, not blast promos.
  4. Channel orchestration — “I need this delivered now” routes Bolt Food / Q SOKO / pickup from her branch.
  5. Order & follow-up — reserve for pickup: a real order lands in the console, attributed to WhatsApp.
  6. Store execution — switch to the staff number: the delayed Bolt order and promo stockouts are waiting; resolve one live.
  7. Management dashboard — TODAY tiles, top intents, channel attribution and the campaign funnel close the loop.
“One Customer. One Conversation. Every Quickmart Channel Connected.”
Local demo · PHP 8.2.34 · MariaDB on port 3306 · re-seed anytime with setup.php WhatsApp + AI + CRM + Partner Integrations + Store Execution + Marketing Automation + Analytics